We value all feedback and try our upmost to give each and every one of our patients and their carers a good experience. Below are a few of the comments that have been left about the clinic services and team.
I'm really happy I found this mazing place. Vet are first class. I have been taking my kitties there and this is the only place I feel very confident about.Every one is very professional, super friendly and helpful. The reception help me with the insurance application so I didn't have to be worried about this part.
Thank you cat clinic
Everyone in the clinic is so nice and welcoming. They managed to accept my furbaby during the lockdown following strict social distancing, now he has completed his vaccines and ready for castration. Oops. The clinic is only for cats, so Luna has always been relaxed during our visits.
I like how appointments never feel rushed, and that they seem to generally care about the cats. I have nothing to fault about this place.
Our cat Jasmine has had some bad experiences at vets, and gets very anxious when she has to go. This was our first time at the London Cat Clinic, and we had such a wonderful experience with Dr Catarina. Jasmine fights against being held even at home, when she's comfortable, but somehow Catarina was able to hold her still, examine her gently and thoroughly, and even give her a vaccination! Dr Cat explained everything clearly, without any hint of hurry, and she took a deep interest in every aspect of Jasmine's health. I am in awe! Thank you so much for looking after Jasmine so well, and for redeeming our experience with vets.
This group of people is absolutely wonderful to work with. Our cat had a disease that they and other specialists couldn't figure out, so they helped us make the best of the time we had left with her. They talked us through every step and checked in with us regularly, including late at night after they had spoked with other colleagues overseas to discuss other options for us. They even came out to our house for euthanasia when it came down to that. I've never even met healthcare workers for people who were this good, and that says a lot because I'm a nurse for people myself. Some of the members of the team with whom I spent a lot of time were Dr. Sirena and Dr. Cat, Tara and Edwin at the front desk, and just about all the nurses. Nurse Alice even sent us extra ideas to help get medications into our cat more easily. We will always try to live close enough to take our cats to this clinic--they are that good!
I have never seen a cleanest and most state of the art cat clinic. And I used to be a veterinary technician (quite a while ago) for very good ones back in the USA. I am very impressed by the knowledge, professionalism and dedication of Dr Jeremy. My only issue is that I have to literally cross from one end of the city to another to get there and with London traffic, it’s very stressful for both cats and us their servants, wish they were closer.
I have been amazed at the high quality of care and level of compassion of the vets and staff of The London Cat Clinic. My cat and I have gone through everything from vaccinations to a pet passport, ultrasounds and blood tests and I can say that all procedures are done with his comfort and best interest at heart. Before I came to The London Cat Clinic, my cat was afraid of vets and would even hiss and try to bite them, but with Dr. Jeremy and his team at The London Cat Clinic, he is calm – one of their favourite patients even! They can’t believe it when I tell them how aggressive he could be with other vets in the past. It is a sign that my cat trusts them, just as I do.
Dr. Jeremy Campbell at The London Cat Clinic is the most dedicated and competent vet I have ever met, and my two cats are so lucky to be under his care. I came to him with both a senior who has complex medical conditions and a kitten; he has been incredible with both. I have had cats for 30 years but only found TLCC in 2017, so I can say that I know vets and have never seen one who knows cat health so well, who is so up to date on new treatments and who genuinely loves felines. They truly care and this makes all the difference.
My older cat has multiple health issues with non-specific symptoms (small cell lymphoma, renal disease and high blood pressure), all of which Dr. Jeremy has been able to diagnose and properly manage with the right balance of medication and prescription food. Without Dr. Jeremy’s expertise, my cat - who is nearly 15 now - would not be with me today. It has been almost two years since his cancer diagnosis. Today, the little guy is living his best life, running, playing with his sister and eating well.
Dr. Jeremy was able to confirm the lymphoma diagnosis from an endoscopy, which is a non-invasive procedure. Over the summer, I had to see another vet when I was travelling abroad with the cats and she was amazed Dr. Jeremy was able to do that without exploratory surgery because his cancer is somewhere very difficult to access with the scope. A vet who is willing (and skilled enough) to go this extra mile for your pet is few and far between.
The clinic did an amazing job with my little Bengal kitten too. They spayed and vaccinated her and helped resolved some diarrhea issues related to giardia. I was really appreciative that they ensured she was parasite free and strong enough to be spayed. After her procedure, I received by email photo of her eating just after she woke up and we went home with proper pain management and were contacted by the clinic who checked on her during the days between her surgery and the follow-up appointment.
Both cats just love Dr Jeremy and the whole team at TLCC. They feel good at the clinic itself because there are only cats (dogs odors and noises from other types of animals stress them both) and the rooms are clean, with kitty nooks. On each visit, Dr. Jeremy and the nurses always greet the cats warmly (cats notice this) and give them little treats, so they keep a positive memory of being there.
I am not exaggerating when I say that both my cats are happy and healthy today only thanks to Dr. Jeremy and The London Cat Clinic.
Our cats love Dr. Jeremy and his team. Best vet we could wish for. Excellent design of the rooms, always with the cats' wellbeing in mind
This is a cat only clinic and is thoughtfully designed for their comfort with little hidey holes for them to slip into in the exam rooms should they feel uneasy or frightened. They also use calming spray in the air conditioning system to help calm nervous animals. The Vets take their time with these more wary or distressed kitties, like my own, so they have time to settle down. The care has always been excellent. They sell a range of food, healthy treats and care products.
We brought our newly adopted rescue cat to the London Cat Clinic. The staff is extremely professional and kind. They genuinely care about the pets well and they don't rush through the visit. The clinic is also very modern, you can email them to give updates about your pet situation, they will also send you reminders about due vaccinations.
After the visit I really understand they have such good ratings, I definitely recommend this place!
They always look after my Coco when she has to go in for anything. Such a friendly and welcoming team. Who really know what they are doing. I wouldn’t take her any where else. Defo recommend for anyone who has cats.
Literally cannot recommend them enough. My cat Mildred enjoy's going to the vet because they have such a great team
Fabulous vet - caring staff, well equipped and very calming environment.
One of the loveliest clinics I've ever visited. Little Gingersnaps and Onyx really enjoyed their first kitten checks
Brilliant service provided by wonderful professionals- highly recommend! So relieved after today’s visit.
Best experience with everyone at the clinic.
I cannot recommend enough this wonderful, wonderful cat clinic and ALL the amazing staff who work there. After my very poorly cat was misdiagnosed by my local vet, I found The London Cat Clinic by chance and after an emotional conversation with Tara the receptionist I was perusaded to bring my cat in and I was assured that they would work out what was wrong.
We are now 6 months down the line and after numerous tests, Harley was finally diagnosed with T-cell Lymphona and Dr Jeremy Campbell has taken him under his wing and given him the very best possible treatment and care. Harley is now a different cat and I am the happiest of owners again. Whilst he will never been free of the cancer, it is at least being managed and I will have him for a few more years hopefully. I have complete trust and faith in this clinic.
The London Cat clinic is just amazing. I can highly recommend them to everyone. They will not fail you. Thank you The London Cat Clinic.
Great experience! Friendly and very accommodating staff. Particularly pleased with how helpful they were in helping me submit my cat’s insurance claim - and in answering any other questions I had. They were able to make me feel heard about my concerns and help put my mind to ease.
Very nice and friendly staff in a very relaxing environment. They make everything possible to reduce the stress related to such visits and make the little ones feel cosy and safe. It's probably a bit more pricey than other places but the service and attention are fantastic and absolutely worth it. I understand why some people would love to be treated in this place if they could! Highly recommend.
My cat had lost considerable weight and was vomiting with chronic diarrhoea. Within 7 weeks of her initial, emergency consultation the clinic had outlined a treatment plan and diagnosed underlying issues. Her weight and energy levels have improved. Staff are reassuring, responsive, empathetic and the service quality has been outstanding .
I really cannot express my thanks enough to Dr Luisa, Dr Jeremy and the team at the London Cat Clinic. We're still undergoing treatment for Rocco but finally, after years of concerns, we have a diagnosis. It's not the best diagnosis but nevertheless, we can now begin to treat it. And at every step of the way we have been supported by the team. At previous vets, a lot of the decision making was left to us. Do we want to put Rocco through a procedure? Should we go ahead with a particular treatment? Dr Luisa spotted that we were out of our depth and wrote up a clear plan for what we should do. And whilst previous vets haven't been completely confident, Dr Luisa told us that something *was* wrong, his symptoms *aren't* normal and that this *needs* to be looked into. That was all we needed. Since then, we've have a number of appointments with Dr Jeremy who has spent lots of time with us (and Rocco), answering questions, explaining everything in detail. Every time he has shown genuine care and concern for Rocco. He's also the first vet to manage to give Rocco a pill! Again, thank you for everything. Could not recommend the London Cat Clinic enough
Dr. Jeremy is the best veterinarian around. Period. With facilities that are top of the line (nicer than my GP’s). And with a practice that focuses on cats, they’ve found a way to make the entire experience rather nice for my boys (both of whom have health conditions that require regular monitoring). While they’re usually a bit stressed from the journey, they relax almost immediately once out of their carrier and greeted with cuddles. I can not recommend the London Cat Clinic enough.
This place is the best! My cat had her dental work here and it couldn’t have gone any better. The work to be carried out was well-explained beforehand and they were forthcoming about the associated risks and cost of the procedure. Thank you again, Dr Jeremy!
If you are looking for a place that loves your cat as much as you do you are in the right place. Can't imagine better clinic we could find to go to with our 2 feline friends that adopted us 5 years ago.. not only from medical point of view they helped us in every possible way on providing best care for them. Huge thank you to all people working there ❤️
Fanstastic place treat you and your cat like royalty
Loving, expert care for cats from the feline friendly team at The London Cat Clinic. Highly recommended.
When i first took my cats to a feline only clinic, i realised how much difference it made, the whole experience was much less traumatic for all of us. I wish that had of been an option when my cats were younger, then maybe we all wouldn't have become so vet phobic!
Last year i had to find a new vet and it was a very daunting task but The London Cat clinic had recently opened and it seemed like it had come at the perfect time. Both my cats are 18 years old and have pretty complex medical issues. We don't make for good patients, i question everything, Aura hisses and growls and Zapphy is mostly half asleep but, after meeting with Jeremy i knew i had found somewhere my girls would be truly looked after.
It is an amazing specialist centre for feline care. The knowledge, passion and dedication central to The London Cat Clinic is unrivalled in my opinion. It is everything a cat parent could wish for all in one place, from access to diagnostic equipment, the quiet calm environment, to the caring staff and their expert knowledge. Above all, its a team of people who have shared their lives with cats and understand and appreciate how amazing that bond can be.
It is such a relief to know that my girls are getting the best possible care. I feel incredibly lucky that this clinic opened in London, and has the only two vets i would ever trust to look after my girls.
Absolutely amazing - brought my cats Onyx & Nero here. The staff are so friendly and lovely! LOVE LOVE LOVE this place
It’s been a absolute blessing to be able to go to a Vets and not be disappointed. The respect this Clinic as shown my furry friends as been amazing. I will not be taking my cats anywhere else apart from out of hour if required. Massive thank you to all at the Cat Clinic you all are amazing people. X
Literally the best vet in London. Thank you so much for all your help and professionism..
That's all I can think of at the moment, about the last treatment. We see Dr. Jeremy for regular acupuncture (yes acupuncture for cats)
Well......I think I forgot half of what there is to say. If you have a cat and live in the area, go and see Dr. Jeremy and his Team. They are the best. Of course I was stressed to leave him there for the treatment but I knew all of them would look greatly after my cat.
The team at The London Cat Clinic are amazing!!!! They love their jobs, they love cats, they are totally inclusive and utterly professional. Dr Jeremy found things wrong with my furbies that other vets had missed and promptly put them right. I can't speak or praise the team more highly and would most certainly recommend them. Thank you for opening the clinic in Bermondsey!
I want to try bullet points in this review as reviews are always so difficult to read and I just want you to see that this clinic is the best I have ever been to! - A lot of Love for the cats - Great staff (Thank you especially to Alice and Tara) - Best Doctor ever (H. loves you Dr.Jeremy) - so much time for explanations - got a hug from Dr. Jeremy before I left my cat for his treatment (2-3hrs of dental treatment) (Thank you again) - could call without them being annoyed to give me information how it went - great information (a long chat) after treatment to understand everything - very good information about medication I have to give him - was unsure when we came home, sent an email and got a very quick reply That's all I can think of at the moment, about the last treatment We see Dr. Jeremy for regular acupuncture (yes acupuncture for cats) - great thing, helps so well (H. jumps and stretches as never before in the 3yrs after his hip-operation) - always welcome - always the same room - when we are early we do not need to wait in the waiting room but can already get comfortable in the consultation room - H. (our cat) is always very relaxed when he sees Dr. Jeremy - the treatment is always adapted to H.'s mood (shorter or longer) - never in a rush Other: - great place - especially done/designed for cats - great staff, always friendly, always helpful - my cat is always relaxed, even when he had to stay for the treatment, not stressed at all when I picked him up Well......I think I forgot half of what there is to say. If you have a cat and live in the area, go and see Dr. Jeremy and his Team. They are the best. Of course I was stressed to leave him there for the treatment but I knew all of them would look greatly after my cat.
Wonderful surgery. Staff very professional and welcoming. My cats were at ease immediately, they were given time to acclimatize to the environment as one cat was so nervous. End result was, if they could talk, they’d return ! Definitely was a good experience for the owners too! Thank you, we need more clinics like yourselves.
I have visited The London Cat Clinic with my cat Skye a few times and each time I am impressed with the level of service received. The clinic is clean and stunningly beautiful and the team are super friendly.
This is probably one of the best cat clinics in London. Very clean, modern and everyone there is so lovely.
We had our boy in for castration and only a few hours later he is playing, purring and eating. We were allowed to bring in his sister as well for support which it's so thoughtful and kind.
They definitely love cats and you can see it!
A big thank you from Brooke and Bailey ❤
Fantastic care. Friendly staff. Great vet !!!!
Pucci is a Sphynx cat and since it's the first one in the family we wanted a vet whom we could trust. Dr. Jeremy and his team always explain everything and give us options to choose, making us feel comfortable and involved in all aspects of his care. The facilities are modern, clean and smell good but our favourite part is that the space is specially built for cats, with a cubicle on the wall and some steps for them to climb. Everyone is very friendly in each consultation and all the other cat owners that we came across left the clinic with a smile on their face. We feel like Pucci is in great hands and we definitely recommend The London Cat Clinic. Thank you for being extraordinary Dr. Jeremy, Nurse Alice, Nurse Alex and lovely Tara.
This is the best vet I've been to in South London
Amazing friendly professional team very hygienic surgery feel at ease leaving our pet with the team
I was so excited to see a feline only vet practice open in Bermondsey, so registered my cats straight away. I did not realise I would need their services within the week! One cat needed unexpected orthopaedic surgery. ALL staff were amazing and so obviously devoted to cats! It was as if my cat was the only one that existed! I do not think I would have got through this time without the care and encouragement from the clinic. Thank you so much.
Can not fault this practice. The care was exceptional and they were a delight to deal with. Sound advice has kept my cat healthy and well ever since.
We count ourselves very lucky to live in walking distance to this clinic. They are very professional, caring, friendly and the clinic is always kept clean and calm when ever we come in for a visit. A+ rating from me and if my cat could talk she'd agree (despite not liking needles as to be expected).
This is a brilliant vets, and having been a cat owner for nearly 20 years, the service they offer that makes others look incredibly old fashioned! The facilities are brand new and they have a lot of fantastic kit on site. For example, my kitten needed an ultra sound which they did straight away. They are really happy for you to see 'behind the scenes' - everywhere is spotless and the staff are so kind. My little cat was quite unwell and I had 100% confidence they would look after her with as much love as I would myself. The team are brilliant and obviously really like cats. On top of all of this, its not expensive!!! 5 stars easily.
am very happy that I found this vet clinic. Dr Campbell was very friendy, careful and professional in treating my cat. You coudn't ask for more! The clinic itself is brand new, very clean and cozy. Highly recommended!
The London Cat Clinic feels more like a welcoming private hospital than a vet's. It's bright, clean, the equipment looks to be state of the art and the staff are kind and friendly. Everything has been designed with cat welfare and behaviour in mind. My cat likes exploring the examination room with its shelves and cubbies and of course there are no dogs anywhere to frighten him. Dr Jeremy Campbell is a remarkable vet who has saved my elderly difficult-to-treat cat's life more than once by thinking creatively and showing endless patience and care. Nothing is ever too much trouble and he genuinely loves and understands cats. He is always available on email for help and has put himself out countless times in order to look after my pet and provide urgent advice. I can't recommend Jeremy and his clinic highly enough.
Our 4 month old kitten has just finished her initial vaccinations and is booked in for her spay and microchip. Couldn't recommend the team and the service they provide enough. Really beautiful premises, knowledge and caring staff and very reasonable prices. Dr Jeremy is superb! Excellent to have such a specialist service near to us!
We took our cats to get their annual health check yesterday - we loved it! We had usually taken them to a closer vet for us, but we were not that happy with their service. And when I found out about this clinic, I immediately went to check them out.
First, Tara showed gave me a tour and explained to me how the clinic works. She also explained to me that the clinic offers supplementary pet cover, where you can cover for the routine check appointments and more services, which aren't usually covered by any pet insurance. I decided to go ahead and book and appointment with them, as it looked worth a try.
We saw Dr. Jeremy yesterday, and he was very thorough with his consultation for both cats, checking every single corner of them, and listened to our concerns. He answered to our questions, provided good information and sent us an email with all the information we needed, and what we had discussed. I also appreciated that for little niggles that you are not able to reproduce during consultation (like cat having occasional respiratory issues), Dr. Jeremy suggested to take a few videos when this happened, and to send them over for him to analyze. In my previous experiences with other vets, I had mentioned this in the past, and none has shown this type of interest to understand what's really happening.
It was our first consultation with this clinic, but certainly left with a feeling that they are in good hands. Keep up the great service!
This is the best vet I've been to in South London
Jackie Liddell first met Jeremy Campbell when her cat was referred to him when he was working at her general veterinary practice. Her beloved cat Becs was very ill and needed a scan. Disabled and housebound for the majority of the time, Becs is Jackie’s constant companion and it was a very worrying time. She remembers
“We first met Jeremy in October 2015 and I can honestly say if it wasn’t for him Becs would not be here. We were referred from our general vet because Becs had lost so much weight and he was dangerously thin. Jeremy was so calm, immediately putting us both at ease, handling Becs so gently they struck up an instant rapport.”
Becs was diagnosed with diabetes, pancreatitis and pancreatic abscessation and a thickened bowel. With such a complex diagnosis, Jackie says she would have been overwhelmed had it not been for Jeremy’s helpful ideas and careful explanation of the treatments available. She continues
“Jeremy provides a complete holistic approach to the care he offers. He clearly sets out the treatment options and costs, as well as taking time to explain which foods will help recovery. This was very important for Becs. He also taught me how to administer insulin, give Becs’ medication and carry out blood tests at home so I can manage his diabetes myself.”
Now over a year on from his first treatment, Becs is happy and healthy and has doubled his weight. As a family they have been away to a pet friendly hotel in Cornwall, where Becs amused the other guests in the hotel bar! He positively enjoys his trips to see Jeremy, and Jackie laughs when she talks about how Becs sits on Jeremy’s lap enjoying a cuddle during his consultations and has even been known to follow him around the practice.
“He genuinely cares about his patients and is interested in their progress, emailing me to check on Becs. The aftercare we have received is second to none. Not only is he interested in how Becs is doing, he always takes to time to make sure I am coping with the treatment regime at home. I always feel supported and know that I can email Jeremy if I need him.”
Jackie has joined The London Cat Clinic during our first week. She and Becs paid us a visit and are excited about the new facilities on offer.
“I think a cat only clinic is a good idea. Focusing on one species means the vet will really understand the problems facing my cat and be able to give a detailed examination. They will also be on top of the latest medical developments so I can be confident I’m getting the best possible care. I know from when Becs was so ill how important it was that he was not stressed when he visited the vets. With The London Cat Clinic he won’t smell any other animals that could upset him. The idea of being able to have the majority our treatment in one place without having to go elsewhere is also very appealing. I wholeheartedly recommend Jeremy, he really does have a special way with cats. Becs and I were amazed to see his new clinic.”