Emergency and overnight care

In an Emergency, please contact The London Cat Clinic on 0203 740 1112

Emergency and overnight care

We’re proud to offer 24/7 emergency and overnight care in our state-of-the-art clinic where your cat will be looked after by our friendly team of highly qualified vets and nurses. 

Registered clients

Registered clients

Please call 0203 740 1112 to book your cat in before you set off. Our lines are open 24/7.

Our initial consultatation fee is £120 inside normal working hours and £160 outside normal working hours. 

Our normal working hours are:

Monday to Friday 8:30am to 8:00pm
Saturday 9:00am to 6:00pm
Sunday and Bank Holidays 9:00am to 4:00pm

Non registered clients

Non registered clients

Please check first if you meet one of the criteria below. If so, please call 0203 740 1112 to book your cat in before you set off. 

• Your cat is not registered with any other veterinary practice.
• Your existing vet already has a referral agreement with us (if in doubt, 
  please check with them.)
• Your cat is registered with another vet, but the severity of the 
  emergency is such that we are the closest emergency service. In 
  these cases, once the patient is stable, we will transfer them to your 
  usual veterinary practice for ongoing care.

Our initial consultation fee is £220 anytime.

In all other circumstances our professional obligations mean that you will need to use your existing vet’s 24-hour emergency service.

Non registered clients

Overnight care – The London Cat Clinic difference

Our quality of care is genuinely 24/7.

If you have other pets at home, we understand the convenience of using a one-size fits all emergency service for them, but we believe the difference we make is so worth the extra journey for your cat!

Our overnight team is staffed by fully qualified team members who are trained to handle emergency cases. So, if your cat needs critical care or surgery in the middle of the night – we can provide it. We take away the extra worry of waiting until your regular practice reopens in the morning.
Because our night team works seamlessly with our day team, there’s no break in the continuity of care. We have a higher-than-average staff to patient ratio, so you can rest assured that they’ll be under our constant supervision until they’re better and you’re able to bring them home. 

We’re the only gold-standard clinic in London just  for cats.

We’re the only gold-standard clinic in London just for cats.

Feline medicine is our absolute passion and our vets and nurses all have an array of specialist feline qualifications between them. This means there’s not much we don’t know about cats, so we can take on the more complex cases that your regular vet might not have the resources to treat.

With us, it’s personal.

With us, it’s personal.

The wellbeing of your cat means the world to us, and we’ll do whatever it takes to make sure that they remain as calm and relaxed as possible throughout their stay with us. We’re experts in cat behaviour and understand how to handle them in a way that alleviates their

We understand that every cat is unique with different needs, whether it’s a special toy, brand of food or favourite blanket. We’ll jump through hoops to ensure their individual needs are met. We’ll treat your cat as if it’s part of our family. 

With us, it’s personal.
It’s a stress free 5-star environment for your cat.

It’s a stress free 5-star environment for your cat.

We know that taking cats out of their home environment can be really stressful for them. That’s why we’ve gone above and beyond to create a purpose built environment that’s exceptionally calming. 

Because we only treat cats your cat won’t be alarmed by dogs barking at night. 

But it goes much further than that, we don’t house cats in cold and noisy cages. Our spacious accommodations are made from plastic and tinted glass for maximum comfort and noise reduction. We’ve even got hideaways for more timid cats. We’ve thought of everything to put your cat at ease so it feels less like a clinic, more like a home from home. 

We’re proactive communicators.

We’re proactive communicators.

We understand how important clear communication is for your peace of mind and that’s why we’ll never leave you in the dark about your cat’s diagnosis, the treatment they’re receiving, or the progress they’re making. And we’ll work closely with your regular vet so you get a joined up, stress free experience.

We provide a cost estimate upfront and we’ll keep you informed every 24 hours to avoid any nasty surprises at the end of your cat’s stay with us.

We’re always happy to chat through any questions you may have and if you want to come and visit your cat, we’d be delighted to arrange that with you.

We’re proactive communicators.

Frequently asked questions

We’ll give you an estimate of likely costs when you telephone us for an emergency appointment. If you’re unable to meet these costs, please let the member of the team know immediately so that we can help make alternative arrangements for you.

Once we know more following your initial consultation, we will give you an updated estimate of anticipated costs.

Our team will triage your cat’s condition and advise next steps. If your cat needs further treatment, diagnostics or surgery, we will admit them to our hospital and you will be given an estimate of anticipated costs. We require a hospital deposit of £750. If your cat needs to stay with us for more than 24 hours, we will update you daily on your account balance. We ask that outstanding balances are kept below £300, so you may be required to make daily payments.

Yes, if your cat is admitted to our hospital you will still need to pay the hospital deposit. If you are taking your cat home following your consultation we ask that you settle the total bill. After payment, we will submit a claim on your behalf on receipt of your insurance policy details.

Unfortunately not because direct claims need to be pre-authorised by your insurance provider and this isn’t possible in emergency or overnight situations.