As cat lovers, we don’t want to be separated from our cats when they are ill - but occasionally a hospital stay may be required. If it is, we hope this information will put your mind at rest as much as possible.
When a cat is ill the last thing they want is a stressful hospital experience. This is why we have gone above and beyond at the London Cat Clinic to ensure that your cat has the most relaxing stay possible.
Our accommodation is of International Cat Care Gold Standard with lots of room for our patients to stretch out and relax. We constantly diffuse Feliway, a calming pheromone, and we even soothe further with relaxing music. We use Feline Forts® to enable our shyer patients to hide away and feel more secure. We also encourage owners to bring their cat’s favourite toys and blankets to give extra reassurance.
Alongside our top-flight accommodation comes the highest standard of patient care. Our nursing staff observe all our patients continuously throughout the day, paying particular attention to their catheter comfort.
We also place a soft collar on all of our patients that are hospitalised overnight as a precaution against unwanted catheter attention. Don’t worry - these collars are not like the traditional ‘lampshades’ and your cat will feel far more relaxed wearing them.
For overnight stays you can be assured that your cat will get the right level of monitoring and we have the following 3-tier system to ensure this is the case:
Tier 1 patients are stable and low risk and can stay in the London Cat Clinic overnight. After the clinic closes before leaving, we carry out a final ward round to check on the patients and give them their medication. We also make sure all intravenous lines are running, we check on food, water and litter trays and make sure your cat is as comfortable as possible before settling them down for the night. You can be assured that your cat will be safe overnight in the clinic as we have the highest security and fire protection measures in place.
Tier 2 patients are higher risk and so will be transferred to the Emergency Service overnight to be given regular monitoring throughout the night and medication assistance if required. Visit here for detailed information on this process.
Tier 3 patients are the most acute cases. They are too fragile to be transferred to the emergency service overnight so instead one of our staff will stay with them in the clinic overnight and continuously monitor them.
We will usually contact you at clinic closing time (unless your cat has only just been admitted) to provide you with an update and answer any questions you may have. In the morning we welcome phone calls to update you further on how your cat is progressing. Between 11 and 12 is the recommended time to call us.
Catheters are very small unreactive tubes that we place into our patient’s neck or leg vein. Catheters are essential to deliver vital rehydration fluids and medication directly into your cat’s body when they are not eating or drinking or their illness won’t allow it.
In the vast majority of cases, our patients aren’t even aware the catheter is there. It is possible if a patient is very determined they could pull out the whole unit or chew through the line. Usually the worst impact of this is minor blood loss or some bruising though in extreme cases part of a catheter can shear off and enter the venous system causing an infection or even clot. Please rest assured thought that these extreme cases are rare. We also do our best to minimise risk by ensuring that catheter checks are a key part of our monitoring and ward rounds.
No, all of our patients receiving intravenous fluid therapy or intravenous medications will be attached to electronic pumps that will deliver only the precise amount required and no more.
There can be a risk of a cat not getting enough fluid if they twist the intravenous line or in an exceptional case remove the catheter which this will prevent the flow of fluids. Again, to reduce this risk, line checks are an important part of our monitoring care.
Occasionally we get asked if people can take their cats home overnight with the pump and catheter and lines.
While we understand the desire to do this, we do advise against it. Cats at home are more likely to wander about, potentially causing damage to the catheter and themselves. Plus, other animals at home can cause them anxiety at a time when they are often feeling a bit fragile.
Also unfortunately we are not able to let the specialist fluid pumps we use leave the practice as if they are damaged, this voids the warranty. We do not want our customers to have to worry about this significant expense.
Yes, that’s not a problem at all. We are here to help you and your cat and if this choice reduces your stress levels, then we are very happy to organise this for you.